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Chatbots as a Patient Engagement solution – Florence.chat "Chatbots are computer programs that are able to conduct a
Chatbots as a Patient Engagement solution – Florence.chat
"Chatbots are computer programs that are able to conduct a conversation
and are typically used in dialog systems for various practical purposes
including customer service or information acquisition. Despite their
creation more than 60 years ago, the explosion of these conversational
tools only today is fueled by two main trends: the large amount of
people highly engaged in messaging apps and the rapid advances in the
artificial intelligence (AI) field.
Today, there are close to 100 chatbots in the health and wellness space
with diverse applications such as: providing general information about
disease / diet / exercise /medications, serving as a medical symptom
checker, providing educational and motivational content, helping
connecting users with healthcare providers, and offering digital therapy
solutions. However, most of these conversational tools and are not yet
integrated with the professional medical world."
Florence - named after Florence Nightingale - is a serious chatbot and is available on Facebook, Skype, and Kik.
Source: blog.florence.chat
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