The words we use in Diabetes. A language matters booklet from NHS England introduced by Partha Kar about the choice of words when communicating with people about diabetes. Really nice piece of work explaining how to bring more empathy to your conversations and less stigma.
Source: england.nhs.uk
When In-Person Conversation Is Better Than Texting: MIT professor Sherry Turkle discusses the relationship between talking in real life and cultivating empathy.
Source: theatlantic.com
How empathic is your healthcare practitioner? A systematic review and meta-analysis of patient surveys: A growing body of evidence suggests that healthcare practitioners who enhance how they express empathy can improve patient health, and reduce medico-legal risk. However we do not know how consistently...
Source: biomedcentral.com