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showing posts for 'complaints'

Preventing critical failure

Can routinely collected data be repurposed to predict avoidable patient harm? A quantitative descriptive study Objectives To determine whether sharing of routinely collected health service performance data could have predicted a critical safety failure at an Australian maternity service. Design Observational...
Source: bmj.com

Patient experience feedback in UK hospitals: What types are available and what are their potential roles in quality improvement

Patient experience feedback in UK hospitals: What types are available and what are their potential roles in quality improvement (QI)?: The comparative uses of different types of patient experience (PE) feedback as data within quality improvement (QI) are poorly understood. This paper reviews what types...
Source: wiley.com

Vegan advert claiming 'Humane milk is a myth' cleared by ASA - BBC News: Complaints from the dairy industry are dismissed

Vegan advert claiming 'Humane milk is a myth' cleared by ASA - BBC News: Complaints from the dairy industry are dismissed as vegan group's advert is given the green light.
Source: bbc.co.uk