We’ve all been there. “Please listen to our entire menu as our options have changed. Say or press one for product information…” Sometimes, these automated customer service experiences are effective and efficient—other times, not so much. Many organizations are already using chatbots and virtual...
Source: technologyreview.com
Cognii Virtual Learning Assistant designed and optimized for educational conversation. "Virtual assistants and chat bots such as Siri, Alexa, Cortana and Google Assistant are an increasingly familiar products, simulating human to human interaction with the use of Artificial Intelligence. But these are...
Source: cognii.com
The rise of the robots
Excellent read but of a gloomy dystopian future where robots and software take over manual tasks (as they already have done) and also skilled labour displacing even highly skilled jobs in time. Healthcare might survive a little longer but physicians assistants empowered by...
Source: amazon.co.uk