Building customer relationships with conversational AI
We’ve all been there. “Please listen to our entire menu as our options have changed. Say or press one for product information…” Sometimes, these automated customer service experiences are effective and efficient—other times, not so much. Many organizations are already using chatbots and virtual...
Source: technologyreview.com
Detection of a particle shower at the Glashow resonance with IceCube Nature.
The Glashow resonance describes the resonant formation of a W− boson during the interaction of a high-energy electron antineutrino with an electron1, peaking at an antineutrino energy of 6.3 petaelectronvolts (PeV) in the rest frame of the electron. Whereas this energy scale is out of reach for currently...
Source: nature.com
Build for a crisis: Ideas for the future of local news
Enjoyed this story of the ingenuity of local newspapers when struck with the crisis of extreme weather. What does it say for our other complex technology and business layers? When crisis strikes perhaps that's when you find the lowest common tech that works and exactly what purpose you are using it for....
Source: niemanlab.org
Implementing Medical Chatbots: An Application on Hidradenitis Suppurativa - PubMed Dermatology (Basel, Switzerland).
A medical chatbot has to be customised to the specific subject whilst general principles have to be considered. High-quality information has to be available in just a few clicks. People concerned about HS are looking for a diagnosis online and often have not seen a doctor previously. Guidance toward...
Source: nih.gov
Rashomon approach to medical education.
"The Rashomon approach was named after the 1950 film, Rashomon. In this film, a single event, a homicide is described from the different perspectives of the characters. In the Rashomon approach, teachers, like film directors, need to fully understand the big pictures so that they can engage characters = students...
Source: biomedcentral.com
Australian news app beats Facebook in App Store
"Take that Facebook. A homegrown app from Australia Broadcasting Company (ABC) topped iOS download charts in Australia, outpacing Facebook. That's important for one big reason: Facebook just banned news from appearing on Australian newsfeeds in response to a law that would require the social giant...
Source: mashable.com
Perseverance on Mars: Where it is, and what the next steps are
NASA's first chat about its newest rover talks about the landing and what's next. "In their first press conference following Perseverance's successful landing on Mars, NASA and JPL scientists revealed some information on where the rover landed and what to expect for the next several days and weeks as...
Source: arstechnica.com
Increasing Students Critical Thinking Skills and Learning Motivation Using Inquiry Mind Map
These researchers from Indonesia explore the use of inquiry-based models in encouraging critical thinking in medical students. "Critical thinking skills are very important to have for students given the rapid distribution of information. To promote the critical thinking skills of the student, it could...
Source: online-journals.org
No, frozen wind turbines aren't the main culprit for Texas' power outages
"Lost wind power makes up only a fraction of the reduction in power generating capacity that has brought outages to millions of Texans across the state during a major winter storm." Plenty of disinformation out there. There have been posts apparently showing a helicopter de-icing a wind turbine but it...
Source: texastribune.org
A new study shows how Trump and the RNC duped traditional media into covering mail-in voter fraud: "To the extent that the
A new study shows how Trump and the RNC duped traditional media into covering mail-in voter fraud: "To the extent that the mass media model we identify here is the primary driver of information disorder, it will not be cured by more fact checking on Facebook."
Source: niemanlab.org
How novice and expert anaesthetists understand expertise in anaesthesia: a qualitative study: The development of expertise
How novice and expert anaesthetists understand expertise in anaesthesia: a qualitative study: The development of expertise in anaesthesia requires personal contact between a mentor and a learner. Because mentors often are experienced clinicians, they may find it difficult to understand the challenges...
Source: biomedcentral.com
New Steps to Combat Disinformation - Microsoft on the Issues: Today, Microsoft announces two new technologies to help battle
New Steps to Combat Disinformation - Microsoft on the Issues: Today, Microsoft announces two new technologies to help battle disinformation – Newsguard, which will allow users to check the accuracy of the content they are reading, and Video Authenticator, which can detect deepfakes and other synthetic...
Source: microsoft.com
3 cognitive biases perpetuating racism at work - and how to overcome them: Our brains take shortcuts when processing information
3 cognitive biases perpetuating racism at work - and how to overcome them: Our brains take shortcuts when processing information to make decisions, leading to unconscious bias and systemic racism at work. Here’s what you need to know.
Source: weforum.org
Covid-19 news: UK cases level off as R number rises slightly: The latest coronavirus news updated every day including coronavirus
Covid-19 news: UK cases level off as R number rises slightly: The latest coronavirus news updated every day including coronavirus cases, the latest news, features and interviews from New Scientist and essential information about the covid-19 pandemic
Source: newscientist.com
Will we still need the term "digital transformation"?
3 ways digital businesses can enable the Great Reset: Updating business models for a digital-first world, led by purpose, is now an imperative for almost every company. "In the coming years, it is possible that no one will speak of “digital
transformation” because the term will have become irrelevant:...
Source: weforum.org
Our itch to share helps spread Covid-19 misinformation
Our itch to share helps spread Covid-19 misinformation: Study finds social media sharing affects news judgment, but a quick exercise reduces the problem. Peter Dizikes | MIT News Office.
‘The study follows others Rand and Pennycook have conducted about explicitly political news, which similarly...
Source: mit.edu
Establishing a taxonomy of potential hazards associated with communicating medical science in the age of disinformation
“In a globalised information age, medical science can appear disconnected and aloof from those it serves to help. Educational and professional bodies (including universities and medical centres) have a unique societal role to inform their peers and public on evidence-based medicine, and a responsibility...
Source: bmj.com
Coronavirus COVID-19 SARS-CoV-2 information
A collection of information sources for COVID-19. The NHS 111 online COVID-19 service. The first point of call for someone in the UK who thinks they have symptoms or have been exposed whilst travelling. The NHS Coronavirus COVID-19 information webpage. UK Government's Coronavirus action plan. Public...
YouTube
YouTube’s algorithm is pushing climate misinformation videos, and their creators are profiting from it: One-fifth of the ads on climate misinformation videos were from Greenpeace, World Wildlife Fund, or other green/environmental groups. "Avaaz cites YouTube’s much-debated algorithms as the main...
Source: niemanlab.org
Peak meat: is veganism the future?
Peak meat: is veganism the future?: Marco Springmann, a public health expert, tells Anushka Asthana why cutting out animal products is the best route to a healthy diet – and why veganism is good for the planet. Part of a Guardian Podcast. "Veganism is having a moment. From ‘Veganuary’ promotions...
Source: theguardian.com
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